Customer Service Representative applicants have rated the interview process at Liberty with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.3% positive. This is according to Glassdoor user ratings.
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Really straightforward, friendly and professional. The process was quick and I routinely was contacted by Recruitment throughout the process. Quite an easy interview with a small spelling/grammar exercise at the end.
Interview questions [1]
Question 1
Tell me about a time you were faced with a difficult customer issue and describe how you solved it