Customer Service Consultant applicants have rated the interview process at Lufthansa InTouch with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Consultant roles take an average of 9 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Lufthansa InTouch overall takes an average of 12 days.
Common stages of the interview process at Lufthansa InTouch as a Customer Service Consultant according to 5 Glassdoor interviews include:
Phone interview: 50%
IQ intelligence test: 25%
Background check: 13%
One on one interview: 13%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Lufthansa InTouch (Brno) in Apr 2016
Interview
The whole selection process took 2-3 weeks. At the beginning was phone call, then language check, skype interview and the last step were online test.
The Skype interview is OK. Recruiter was very friendly and the whole selection process went easily.
I applied online. I interviewed at Lufthansa InTouch in Feb 2023
Interview
It was good. The interviewers were kind, welcoming and polite. They make you feel comfortable and casually talk to you like a friend but still with professionalism and respect. There were 2 interviews via phone call (initial and final).
Interview questions [1]
Question 1
Why did you choose to work in this company and industry?
I applied online. The process took 2 weeks. I interviewed at Lufthansa InTouch (Brno) in Aug 2021
Interview
The interview process was pleasant, and fast. The interviewers were easy to talk to and made me feel comfortable. They asked about my salary expectations and for this level Job, it was a fair offer
Interview questions [1]
Question 1
What I thought the job entailed and they gave me a scenario and asked how I would solve it.