MBS Textbook Exchange Interview Questions | Glassdoor

MBS Textbook Exchange Interview Questions

Updated Jun 21, 2017
13 Interview Reviews

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  1.  

    InSite Client Representative Interview

    Anonymous Interview Candidate in Columbia, MO
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at MBS Textbook Exchange (Columbia, MO) in May 2017.

    Interview

    Interviewed by 3 people, uncomfortably small room. Basic politeness was used. The guy who was lowest in rank, was somewhat combative in asking me to readdress what I had already stated. He was not professional, just waiting for the chance to trip up my answer it seemed. I turned down the job because I would be working with him.

    Interview Questions


  2.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 2 weeks. I interviewed at MBS Textbook Exchange.

    Interview

    Short and very casual. Mostly one interview with your potential department supervisor. No relate office or room to go to when i was interviewed which felt weird. I did have to take a small test to further show my computer knowledge which wasn't too difficult.

    Interview Questions

    • Tell me about your computer work experience? Microsoft office?   Answer Question
  3.  

    Shelver Interview

    Anonymous Employee in Columbia, MO
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at MBS Textbook Exchange (Columbia, MO).

    Interview

    It is easy to get a job during the temp seasons. They need a lot of people and many people know it's a trap. You can apply online, and you get a group interview. It isn't hard at all, they don't really care who works for them for the temp seasons.

    Interview Questions

    • Are you going to school now, or planning on going to school in the near future?   Answer Question

  4.  

    POS QA Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at MBS Textbook Exchange in January 2015.

    Interview

    There have been two interviews so far in this process.

    The first was with the VP of Human Resources, Jerome Rader. This interview was a typical meet 'n; greet, in which Mr. Rader talked about the company, their scope of operations, and the general working environment. I think the objective was to get a personal feel for the applicant, and to ensure that the applicants salary expectations are in line with the what the company is offering.

    If everything looks favorable, the applicant may be offered a second interview with the hiring manager, in this case Pat Pellock, Director of Systems Development for MBS Systems. This interview was also a meet 'n' greet, with only a little more technical content. What impressed me most about Ms. Pellock was that she (and Mr. Rader) genuinely believed that MBS TExtbook Exchange has a family-like atmosphere, where people work in a collegial manner to support the goals of the company.

    When I asked the question "What would constitute success in this position?", she gave me the most astute answer I have ever heard a manager reply: "A person will be a success in this position shen the other members of the team trust and respect the person enough to go to him/her for advice." Other managers might give a long list of specific skill masteries, but Ms. Pellock was focused on team cohesiveness, assuming that skill mastery is only one part of the entire process.

    Interview Questions

    • Ms. Pellock did ask the old stand-by "What is your greatest weakness."   1 Answer

  5.  

    Business Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 4 days. I interviewed at MBS Textbook Exchange.

    Interview

    Process for me was a phone interview, then a one on one with a director then with the hiring manager. It took about three days to get past the recruiter / HR and in the building.

    Interview Questions

    • Why did you not provide a writing sample when you applied? We would like to see a writing sample.   1 Answer

  6. Helpful (1)  

    Copywriter Interview

    Anonymous Employee in Columbia, MO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at MBS Textbook Exchange (Columbia, MO).

    Interview

    Interview process was pretty standard.

    Interview Questions

    • They asked what I knew about the company so make sure you do research and stroke their ego a little bit.   Answer Question

    Negotiation

    Not good. They did not negotiate at all.


  7. Helpful (1)  

    Account Manager Interview

    Anonymous Employee in Columbia, MO
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ months. I interviewed at MBS Textbook Exchange (Columbia, MO) in May 2012.

    Interview

    The interview process was a bit more tedious than it needed to be. At first I thought that they were doing their due diligence, but soon realized they were just a bit unorganized. After my phone interview, I came in for a face to face. I was interviewed by a total of 4 people. That is not too weird except they all interviewed me separately back to back. The entire ordeal took about 2 hours and by the end of it I was thirsty and hungry. All of that didn't really bother me except they all asked the same questions over and over. I would have much more preferred a panel if they felt that all the people needed to be involved to make an informed decision.

    Interview Questions

    • Do you prefer e-mail or picking up the phone and calling a client.   1 Answer
  8.  

    Territory Manager Interview

    Anonymous Employee in Columbia, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at MBS Textbook Exchange (Columbia, MO) in April 2011.

    Interview

    You meet with the VP's from each department. Each VP asks you several questions about why MBS, why you left or are considering leaving your current/previous job. They want to know, if hired, what will you bring to the table. They find out your level of comfort with traveling and background within the position and or industry.

    Interview Questions

    • Name your biggest success and disappointment with your current/past job as a territory manager.
      How did you overcome the disappointments? How do you overcome various objections in the field, like status quo and price objections? How do you feel about traveling? What do you expect for your salary range?   Answer Question

  9.  

    Econtent Specialist Interview

    Anonymous Employee in Columbia, MO
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at MBS Textbook Exchange (Columbia, MO) in October 2009.

    Interview

    I applied online. I was called in for an interview with human resources within a day of placing the application. The human resources professional seemed very nice. He asked me about my qualifications while he reviewed my resume, and why I was interested in the position. He then told me that I would probably be bored, and asked if I was sure I wanted to interview for this position. I respectfully said that yes, I would. He gave me a short overview of the position, the benefits and the wage, and proceeded to set up the interview with the hiring manager.

    I met with the hiring manager a few days later. The manager was very respectful, knowledgeable and nice (no longer with the company). The manager asked for details on my qualifications, explained the job in more detail, and asked about how I handle stress and multitasking.

    I was offered the position about a week or two later, however, the salary was lower than previously discussed.

    Interview Questions

    • What would you do or how would you react if you spilled coffee on yourself at the beginning of your work day?   Answer Question

  10.  

    Systems Interview

    Anonymous Employee in Columbia, MO
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at MBS Textbook Exchange (Columbia, MO) in March 2009.

    Interview

    Interviewing process is usually two steps. The first will be with HR. The HR department is wonderful and honestly a pleasure to talk to. They are very good at assessing what jobs you might do well at and if they like you, will often look for another position for you if you do not get the one you originally applied for.

    The second interview will usually be with the manager you will be working under and possibly with the director of the department. This interview will usually be more technical in nature and will specifically apply to the job you are applying for. Depending on who interviews you, the questions can range from cooperate culture type questions to work ethic questions and almost always there will be a few customer support related questions, specifically "how would you deal with X" type questions.

    Interview Questions

    • I was asked some basic networking and windows trouble shooting questions. I do not remember exactly what they were, but they were slightly easy   1 Answer

    Negotiation

    There was no negotiation. They said "this is what this position pays" and that was the end of it.


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