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I'm Meghan, the Recruiter at Magoosh. Thanks for the feedback, and I'm sorry we didn't provide a positive experience. I completely understand your frustration. :(
While we try our best, our hiring process is not perfect, and we use feedback like this to improve it as we go. Regarding the written assignment, we definitely ask a lot from our candidates throughout the hiring process because we are trying to ensure that there is a fit both ways. We understand that it’s asking for a lot of time from candidates, and we’re actively considering whether we can assess competency using shorter exercises. It's a challenge because we want to both thoroughly test competency and have our candidates get a sense of the scope of projects that would be involved in the position. In any case, there’s room for improvement and we appreciate your feedback.
As far as the feedback response goes, the reason we offer to re-review responses and provide helpful feedback is because we ask for so much from our candidates whom we advance past the application review stage. (This is engrained in our culture, Wow > Profit and Learning > Knowing). As a small team with currently only one recruiter, we aim to respond to feedback requests within a two week time frame. I’m very proud that we try and do this for candidates. This particular position received the most applications we’ve ever seen and our search spanned the holiday season. Unfortunately, for some requests, we responded between 2-4 weeks after the request was received. We realize that when you’re in the middle of a stressful job search, feedback is most valuable sooner than later, and we are working towards increasing the efficiency of this process, despite our small team size. In regards to your request specifically, if the feedback has not already been sent back to you, it will be within a month of your request. If for any reason, you do not hear back from us within that time frame, please reach out to us again and I’ll be sure to take care of it as soon as possible. :)
Since receiving your feedback, I’ve added clarity around when candidates who request feedback should expect to hear back. I’m hoping this will help other candidates. Thank you on behalf of other candidates!