I applied online. The process took 3 days. I interviewed at Maximus (Chester, VA) in Sep 2025
Interview
There really wasn't one, it was mostly answer their online quizzes, and then attend an offer meeting. Quizzes took about an hour, but were straightforward. After the quizzes, they reach out maybe four days later (in my case), and offer an offer meeting.
Interview questions [1]
Question 1
I do not remember any of the questions I was asked.
I applied it was easy they called me for phone interview and heard back within 1-2 days. I applied it was easy they called me for phone interview and heard back within 1-2 days
I applied online. I interviewed at Maximus (Lynn Haven, FL)
Interview
Easy. Simple. Prepare for interview with sample questions and practice answers for a CSR at Maximus. Be yourself and provide personable answers rather than some that you’ve copied from someone else online.
Interview questions [1]
Question 1
Tell me about a time I handled a difficult customer and what I did to change the customers presentation on the company.
Pretty straight forward. First they had a little presentation set up. Was a group with 3 recruiters. After the presentation you have a one on one interview with one of the recruiters. They asked 6 questions, 3 behavioral questions and 3 tech questions.
Interview questions [1]
Question 1
Tell me about a time you've had to deliver unfavorable news to a customer and be specific.