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      Mediacurrent

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      Customer Service Representative Interview

      Jul 9, 2019
      Anonymous Interview Candidate
      Atlanta, GA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Mediacurrent (Atlanta, GA)

      Interview

      Initial phone screen with HR. The call was not conversational at all. Seemed very scripted overall. It came across as simply asking questions from a given list, vs trying to genuinely understand or dive deeper beyond those given questions. Felt like these were simple check box questions. Was very interested in the company and opportunity but the initial call made me question whether the company culture as a whole was this impersonal and disengaged. Sent follow up emails and received no response from HR until I reached out a second time. Once I was finally rejected from the process after a month with no feedback both of the emails were automated responses. I get that personal emails cannot be sent out to everyone due to sake of time, but if a candidate is asking for feedback, you should be able to respond with a targeted response vs a canned automatic reply in fear of avoiding a lawsuit or something. But I do wish the company the best of luck in the future and was sincerely interested and excited about the organization/opportunity.

      Interview questions [1]

      Question 1

      What are you reading?
      Answer question
      avatar
      Mediacurrent response
      6y
      Thank you for taking the time to share your concern. To start off, we sincerely apologize for the experience you had and will use this as a learning opportunity. We are committed to improving our candidate experience. If you have still questions regarding feedback or more suggestions, please do not hesitate to contact us at hr@mediacurrent.com.

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