The interview is all online. You see the questions and then record yourself answering them, with the option to delete your response and start over. Emphasize that you care about customer service. If you go through to the next round, you'll get a call that's basically just to describe the position and answer your questions.
I applied online. I interviewed at Musiker Discovery Programs (New York, NY) in Aug 2019
Interview
There were 2 interviews in total. One was online and only had about 5 questions- you would record yourself answering the questions one at a time. You could listen to the question 1-2 times and then proceed to answer it. I believe you also had one redo if you messed up.
The second interview was a phone call. For me, this felt laxer, probably because it was more personable.
I applied online. I interviewed at Musiker Discovery Programs in May 2016
Interview
I applied through a college job portal and was contacted for an interview via email. Interview was conducted over Skype, pretty short in length ~30 minutes or so. About three days later I received an offer.
