Customer Service Representative applicants have rated the interview process at Newrez with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 60.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 8 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Newrez overall takes an average of 15 days.
Common stages of the interview process at Newrez as a Customer Service Representative according to 10 Glassdoor interviews include:
Drug test: 20%
One on one interview: 17%
Phone interview: 17%
Skills test: 13%
IQ intelligence test: 10%
Presentation: 10%
Background check: 7%
Personality test: 3%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 week. I interviewed at Newrez (Houston, TX) in Jun 2017
Interview
Pretty easy..hired at a job fair. Asked all the regular questions and talked to 2 different managers. It was at a job fair . I came in towards the end.
The hiring manager took the time to provide a thorough explanation of the role and the responsibilities I would take on as an Account Manager. It wasn’t just a generic description; they shared specific goals, KPIs, and challenges of the position.
I applied online. I interviewed at Newrez (Katy, TX) in Feb 2024
Interview
I feel the interview went well. I was confident in my answers, connected with the interviewer, and highlighted my skills and experience relevant to the role.” The interviewer was very easy to talk to and I was notified very fast with an offer.
It was a smooth interview, I was hired the same day I really enjoyed working at shell point , you’ll meet an awesome people. And have a great trainer, once you get out f training you’ll have the best trainer by your side the whole time