I applied online. The process took 1 week. I interviewed at O2 (Romford, England) in Apr 2019
Interview
Sent application off within a week got a telephone interview, asked basic questions about experience and hours etc. Told at end of interview I had a person to person interview with the manager the day after my telephone one. Arrived at the person to person interview. Staff all really friendly. Told I missed a call the day before about a presentation I was meant to be doing for them, didn't have anything prepared as they didn't get back in contact with me about it through my email as I missed the call, in the end didn't matter as they asked questions they would have asked me during my presentation, during the interview instead. Told to sell them an app for a phone that I couldn't live without. Asked for ID and passport, for proof of birth and addresses. Gave holiday dates so forewarned if you have a already booked your holiday.
Thank you for taking the time to leave a review and we are pleased to see that you had a positive experience with us. We can see that you did not get an offer but we hope that this does not deter you from considering o2 in the future.
Other Customer Service Representative Interview Reviews for O2
Very nice interview. We just worked through some customer service oriblems.
Super nice, felt very comfortable. Apply online, then you have an interview, and then they offered me the job. This was 2016, they may have changed now. But the manager interviewing me was lovely.
Interview questions [1]
Question 1
Tell me about a time you had to overcome a challenge.
