Customer Service applicants have rated the interview process at PcCareSupport with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 2 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at PcCareSupport overall takes an average of 2 days.
Common stages of the interview process at PcCareSupport as a Customer Service according to 3 Glassdoor interviews include:
One on one interview: 50%
Skills test: 25%
Presentation: 25%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at PcCareSupport (Provo, UT) in May 2014
Interview
There were only two interviews, a total of about ten minutes in all. It's not exactly a high-skill job, I feel like they rotate through employees. The questions were just to make sure I was competent with computers, was going to be around for more than a few months, and that I was a decent human being.
Interview questions [1]
Question 1
There weren't really any difficult questions. As long as you have a basic grasp of computers, and are a competent, decent human being, they'll hire you.
I applied through an employee referral. The process took 1 day. I interviewed at PcCareSupport (Lindon, UT) in Feb 2015
Interview
They told me to come here and I got an interview with Max and Cate my former supervisor. They asked me about computers and Told me what days and hours I could work. Everything went very well.
I applied online. The process took 3 days. I interviewed at PcCareSupport (Provo, UT) in May 2014
Interview
I applied on craigslist and got a very quick response from Jen, the cute front desk girl, regarding they wanted to interview me. I interviewed with a very professional woman named Jocey and instantly had a second interview with a detail oriented woman named Kayla. I had a good feeling when I left. That night I received a call and was told I got the job! I was so excited and started that next Monday. The office is very upbeat, friendly and close with each other. We know how to have fun and still remain business oriented. I recommend anyone to look at a possible future with PC care support!
Interview questions [1]
Question 1
Once I had a call regarding no internet connection after we did a cleaning. Its obviously our fault if it was accessible before we touched it. So I personally asked a tech and found out a cool new thing I can do and it worked. I've now used this technique several times.