I applied online. The process took 2 months. I interviewed at Pensions Ombudsman in Sep 2025
Interview
The interview is split into two parts:
(1) A case study relating to a complaint from Mr Doe in relation to his Pension Scheme. You are given 45 minutes to review the case study and answer the questions provided in the document.
(2) You are then interview by a panel of 3, asking competency-based questions (not related to the case study). This part last for about an hour.
Interview questions [1]
Question 1
Give an example of when you have used sound analysis, using secure legal research to produce timely and fit for purpose advice?
I interviewed at Pensions Ombudsman (London, England)
Interview
Interview with three lawyers; pretty standard "civil service" type format (describe a time when you did x). Seemed more interested in processes rather than legal experience. Was then ghosted, heard nothing back at all, which left me reluctant to work there.
Interview questions [1]
Question 1
Can you tell me how you instigated or improved a process for dealing with x
