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      Pentland Brands

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      Customer Operations Executive Interview

      Aug 11, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Pentland Brands in Jul 2025

      Interview

      Whole process very disorganised from start to finish. Originally referred for a position, but received a rejection from HR before interviewing. Then applied for a second similar position. HR got back in touch telling me that the original job I applied for had since been filled, but asked if I was interested in the second position, seemingly unaware I had already applied. They were then unresponsive and it took a while to actually arrange an interview. The interview I eventually had was easy and very relaxed, only asking me to elaborate experiences listed on my CV and not really asking anything competency-based. Someone was meant to call me the following week for a second stage of the interview process, but this never happened. Weeks later received an email saying that the position had been filled. Bizarre.

      Interview questions [1]

      Question 1

      Talk me through your past experiences
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