I applied online. I interviewed at Plusnet (Leeds, England) in Sep 2015
Interview
Online test first - standard comprehension questions, and some listening skills
Telephone interview - lasted around 30 minutes - basic CV related questions
Group interview - around 5 to a group. Easy enough - quick company overview, and then discussing our like and interests
Solo interview - customer service based
Interview questions [1]
Question 1
describe a time when you gave outstanding customer service
I applied online. The process took 1+ week. I interviewed at Plusnet (Sheffield, England) in Apr 2018
Interview
It went well, the interviewers were very pleasant and polite. Took about 8 days before the face to face after the initial telephone interview. the f2f took about 30mins and they asked simple direct questions.