Question 1

Does Plusnet pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Plusnet employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Plusnet. This rating has improved by 7% over the last 12 months.

Question 2

How satisfied are employees working at Plusnet?

Accepted Answer

46% of Plusnet employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Plusnet 3.4 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

Question 3

What are the top reviewed jobs at Plusnet?

Accepted Answer

Customer Service Representative (15), Technical Support (14), Technical Support Advisor (14), Customer Service (12), Sales and Retentions Advisor (11), Provisioning Agent (10), Sales (10), Customer Service Advisor (9), Tech Support (8), Sales Advisor (7), Customer Advocate (6), Sales Retention Advisor (6), Software Engineer (6), Team Leader (6), Technical Advisor (6)

Question 4

What are the pros of working at Plusnet according to real employee reviews?

Accepted Answer

"Met some great people working here on the phones" ((in 41 reviews)); "Free food and drink on breaks" ((in 31 reviews)); "The pay is OK and there are some good benefits." ((in 14 reviews)); "The quarterly bonus is okay" ((in 12 reviews)); "Pay is good." ((in 12 reviews))

Question 5

What are the cons of working at Plusnet according to real employee reviews?

Accepted Answer

"Management is poor and unorganised" ((in 37 reviews)); "Some managers are absolutely clueless, hours are unbelievably long, mine were 11:15 AM until 10:00 PM." ((in 18 reviews)); "Lack of career progression and payrises." ((in 14 reviews)); "No work/life balance." ((in 10 reviews)); "There needs to be more formal training and preparation when experiencing new roles and exploring new advancement opportunities." ((in 7 reviews))

Question 6

What are the top reviewed Plusnet locations?

Accepted Answer

New York, Londonderry

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Great perks and culture, but limited flexibility

Great vibe and pay before corporate takeover

Free lunch and training, but tough KPIs and little support

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