Member Service Advocate applicants have rated the interview process at Point32Health with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 35.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Service Advocate roles take an average of 10 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Point32Health overall takes an average of 34 days.
Common stages of the interview process at Point32Health as a Member Service Advocate according to 2 Glassdoor interviews include:
Phone interview: 20%
Skills test: 20%
Background check: 20%
Personality test: 20%
One on one interview: 10%
Group panel interview: 10%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 2 weeks. I interviewed at Point32Health (Canton, MA) in May 2023
Interview
2 interview in the process with Point32health and it was 2 weeks with some feedback.
1 was with the talent boost recruiter, the next one with with 3 staff members at Point32health.
Interview questions [1]
Question 1
How was your previous experience with customer service?
I applied online. The process took 5 days. I interviewed at Point32Health (Canton, MA) in Oct 2024
Interview
They forgot they scheduled me. Literally. I was contacted after business hours and offered employment last minute. I was aggravated to say the least, but accepted. Wish i hadn’t now if i knew then what i know now.
Interview questions [1]
Question 1
If I’m available to work the required hours for their business needs, and possibly weekends if needed. Hours were between 8am and 8pm. This was the primary concern.