Telephone Banking Consultant applicants have rated the interview process at Popular with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 57.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Telephone Banking Consultant roles take an average of 30 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Popular overall takes an average of 28 days.
Common stages of the interview process at Popular as a Telephone Banking Consultant according to 3 Glassdoor interviews include:
Skills test: 18%
Phone interview: 18%
Personality test: 18%
IQ intelligence test: 12%
Presentation: 12%
Drug test: 12%
One on one interview: 12%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Popular (San Juan, PR) in Aug 2016
Interview
1. Phone call interview - basic questions from your previous/current job, if you speak english it is a plus.
2. If you pass first interview, you will be asked to go to one of their centers to take a basic skill/knowledge test.
3. If you pass test you will be called for a one on one interview with a rep from HR. They will ask more detailed questions about your previous jobs and some additional questions in reference to the position that you applied for.
4. If you pass the one on one, you will be called/notified with a possible job offer.
Throughout the process they will be conducting a background check and before accepting any offer you will be drug tested.
Interview questions [1]
Question 1
When facing a difficult customer, how were you able to handle the situation and was there anything from that experience that you learned from and/or would have done better?
I applied online. The process took 3 months. I interviewed at Popular (Hato Rey, PR) in Jul 2024
Interview
En total fueron 3 entrevista y 1 examen, los tiempos en medio de ellas fueron de semanas, en total desde la primera entrevista hasta el momento de la contratación fueron al rededor de 3 meses.
Interview questions [1]
Question 1
Disponibilidad para trabar con turnos que terminen en la noche
I apply online. They call me for a telephone interview. Then, they call you to take a test (similar to college board). After that, they call me for a interview in their offices. Overall, it took 4 weeks. And still don't know if I got the job or not.
Interview questions [1]
Question 1
Give an example of how you worked doing team work.