It was quite informal. They made you feel relaxed and at ease and asked good questions. The interview experience as a whole was a positive one and I would recommend it to others.
Hi,
Thank you for taking the time to leave your review. We’re so glad you had a positive recruitment experience and wish you all the best in your new role with us here at Post Office Ltd.
Kind Regards,
Talent Acquisition Team
Other Customer Service Consultant Interview Reviews for Post Office
I applied online. The process took 2 weeks. I interviewed at Post Office (Truro, England) in May 2018
Interview
Took about 2 weeks go get the application process sorted and to get to the interview stage. Interview itself was fairly formal with role play questions as well as situational tasks.
Interview questions [1]
Question 1
Explain a time you delivered excellent customer service.
I applied through an employee referral. The process took 1 day. I interviewed at Post Office (Southwark, England)
Interview
I was an employee transferring. A previous manager I was working with helped me to get this interview through experience already working in the post office. The manager called me and then grilled me and told me how he has reservations over me because I better do as he says. All I did was smile, show good manners, answer questions he had no matter how biased they were. I was a model candidate!
