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      Customer Success Manager Interview

      Mar 25, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Quotient in Feb 2022

      Interview

      After applying for the job, I had a recruiter reach out for an initial phone interview. The first call was great and the recruiter got me excited for the next steps with speaking with three leaders on the CSM team. I then had to follow up three times with the recruiter to get a time and date scheduled, then they pushed me off to a separate recruiter to schedule. Should have seen the red flags there. After about a week of sitting around and waiting on a response, the second recruiter finally got me a time to speak with the three CSM leaders. I had fantastic conversations with them and was told that I would hear back within a week about the next steps. A week goes by, still no word. I followed up multiple times with both recruiters, still no word. What a waste of time. Don't even bother applying unless you want to get your hopes up and never hear a word back from them.

      Interview questions [1]

      Question 1

      Tell me about a time where you had to give difficult news to a client.
      Answer question
      avatar
      Quotient response
      4y
      We're so incredibly sorry this was your experience and that you were left without timely feedback and follow up. If you are open to connecting via TalentAcquisition@Quotient.com, please reach out so we can more specifically figure out what happened in this situation and ensure a response as well as a proper thank you for the time and energy you invested in considering Quotient.

      Other Customer Success Manager Interview Reviews for Quotient

      Customer Success Manager Interview

      Dec 5, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Quotient

      Interview

      Interview was pretty detailed. I had phone screen with the recruiter, and then came into the office for 4 back to back interviews with individuals across the organization. It was great to get to meet so many people that ended up being internal partners.

      Interview questions [1]

      Question 1

      Give us an example of a past project you failed at.
      Answer question

      Customer Success Manager Interview

      Feb 13, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Quotient

      Interview

      3 interviews within 3 weeks. Friendly interviewers. 2 very straightforward and 1 more situation based. Overall positive experience. Was offered a position and accepted. Company had layoffs soon after but the layoff process was considerate.

      Interview questions [1]

      Question 1

      Provide examples of how you interact with a customer
      Answer question

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