Friendly, straight forward as they are judging your demeanor in how you would handle customers. If you did customer service before, this is straightforward. Make sure you're aware of the high stress number of client onboarding as is the nature of the role.
Interview questions [1]
Question 1
Intetviews with HR, US Senior Implementation Manger and finally interview with 2 Implementation mamagers from Dublin office.
For a take home assignment, prioritise emails, identify clients really not happy and put responses together for most emails
I applied through a recruiter. I interviewed at Rippling in May 2026
Interview
Recruiter reached out to me directly for a phone interview. Next was a Manager interview, Manager and activity for the final part of the interview. Total of 3 interviews. Process took over 3 weeks to conclude.
Interview questions [1]
Question 1
Describe on of your failures and what would you do differently?
I applied online. The process took 4 weeks. I interviewed at Rippling (Dublin, Dublin)
Interview
Very quick and seamless. Interviews were booked within a number of days and feedback typically look 24-48 hours.
There was a screening call, conversational call, task and final round conversation with senior leadership.
I applied online. I interviewed at Rippling (Texas City, IL) in Apr 2026
Interview
The process consisted of an initial recruiter phone screen followed by a secondary interview with the Hiring Manager. While the recruiter screen was standard and professional, the transition to the Hiring Manager stage was where the experience significantly declined.
