Technical Support Engineer applicants have rated the interview process at SAS with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 30 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at SAS overall takes an average of 30 days.
Common stages of the interview process at SAS as a Technical Support Engineer according to 4 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 29%
Group panel interview: 29%
Presentation: 14%
Here are the most commonly searched roles for interview reports -
I was contacted to do a hirevue to answer basic interview questions and then I had the final round interview which was a panel interview of 4 technical support managers asking me questions (again really basic questions as this particular position was for Early Career). I didn't mind the final panel interview but at times it was silent as the interviewers were I guess thinking of questions to ask but overall the managers were nice and easy to talk to. What I didn't like about this interview process is that 1) I never met with HR to discuss basic things about the job such as things like salary, learning more about the position and what it entails, etc. and 2) I never heard back after the panel interview. The lack of proper communication is a huge negative in my eyes. I didn't get a rejection, I haven't gotten any updates at all and it's pretty frustrating since based upon the other reviews on Glassdoor, this is a common experience.
Interview questions [1]
Question 1
Basic questions asking about your experience, why SAS, etc.
The interview process was generally professional and well organized. Communication was clear throughout, and the interviewers were polite and knowledgeable about the role. Questions focused on both technical skills and cultural fit, which made the experience balanced.
1st round HR teams phone call screen, basic behavioral questions regarding your career goal, expectations, and current job
2nd round Hiring manager onsite interview, some tech questions regarding your past experience, and situation questions as a tech support engineer.
The process is great and informative. I was able to know the team and the culture beforehand. In addition, the manager also explains pretty well about the future of the position and how I can contribute to the team.