I applied online. The process took 2 weeks. I interviewed at Safelite AutoGlass (Cedar Rapids, IA) in Jan 2013
Interview
started off as an online application, if they liked that they you do the online assessment, if you pass this then it is a phone interview & if they are satisfied it is a face to face interview (a lot of steps for a customer service rep job)
Interview questions [1]
Question 1
when in the past has something negative happened and how did you change it? when in the past ... when in the past....
Very easy, lots of star questions so be ready. Go in there with a positive attitude and you have the job. Don’t overthink it and just be yourself. I prepared a lot of what if questions and they definitely came in handy. Also do your research on the company
Interview questions [1]
Question 1
Star questions. What would you do scenario questions
I interviewed at Safelite AutoGlass (Ohio City, OH)
Interview
I first had to complete an initial assessment to evaluate my skills. Shortly after finishing the assessment, I was invited to complete an 5 question video interview. Lastly, I had an interview with a recruiter, where we discussed my customer service and remote experience.
I interviewed at Safelite AutoGlass (Fort Worth, TX)
Interview
Online, very brief, more of a conversation than a formal interview, it was very easy. Only one interview with a manager and then you wait to hear back from them with an offer/rejection.
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