Customer Support Representative applicants have rated the interview process at Samsara with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 50.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Representative roles take an average of 18 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Samsara overall takes an average of 24 days.
Common stages of the interview process at Samsara as a Customer Support Representative according to 4 Glassdoor interviews include:
Phone interview: 19%
One on one interview: 19%
Background check: 13%
Personality test: 13%
Skills test: 13%
Presentation: 13%
Drug test: 6%
Other: 6%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 5 days. I interviewed at Samsara (Mexico, MO) in Jun 2024
Interview
it was easy, very good communicatting the process ( what to expect, times, etc) and when had questions they were resolved really fast. and the follow up via phone is also good.
Interview questions [1]
Question 1
The part of the company that does the background checks, I was unsure if I had to submit any documents, or what documents they were requested.
I applied through a recruiter. The process took 4 weeks. I interviewed at Samsara in Jan 2025
Interview
It was around 4 interviews on 1 month process approx but every stage its so good and have a great organization, it was first contact with HR then support technicians, the supervisor on operations/production, and a customer experience manager
Interview questions [1]
Question 1
about customer experience, my past roles, a challenge that i've passed before and how I solve it
I applied online. The process took 2 weeks. I interviewed at Samsara (San Francisco, CA) in Aug 2018
Interview
I applied online and was reached out by their recruiter immediately. After setting up a phone screen, I was asked to do another phone screen. Both were handled during the week. My next step was to go meet them in person at the San Francisco HQ. It was a very pleasant interview, you feel very welcomed there with your name written on the whiteboard and a notepad and snack. I thought everything went well, but unfortunately did not get an offer. They let me know within the week by phone that they ended up going with another candidate, but appreciated me coming in. Regardless, it was a very pleasant experience and appreciate them for how they handled everything.
Interview questions [1]
Question 1
Nothing difficult, they asked about my work history. I met with three people, each for about 30 min.