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      Security Finance

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      Customer Service Representative Interview

      Mar 18, 2021
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Security Finance in May 2017

      Interview

      Reg interview, asked basic questions, took a test about personality, Talked about the company, what they do and what to expect. Talked about my past employers mostly and that was fine

      Interview questions [1]

      Question 1

      What did you do at your last job?
      1 Answer

      Other Customer Service Representative Interview Reviews for Security Finance

      Customer Service (CSR) Interview

      Aug 29, 2023
      Anonymous employee
      Texas City, TX
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Security Finance (Texas City, TX) in Jan 2021

      Interview

      It was easy they didn’t really ask anything other than the normal interview questions like why should we hire you. They do it in a zoom call that’s recorded and sent to the supervisor

      Interview questions [1]

      Question 1

      Why should I hire you
      Answer question

      Customer Service Representative Interview

      Aug 10, 2019
      Anonymous Interview Candidate
      Tomball, TX
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Security Finance (Tomball, TX) in Aug 2019

      Interview

      Interview process went very smoothly. The two ppl I interviewed with made it extremely easy to talk to. Very friendly yet remained professional. Even if I don’t get the position I’m happy for the experience.

      Interview questions [1]

      Question 1

      How do handle having to give a customer unsettling news? What is something you look for in a supervisor? Where do you see yourself in 3-5 years in regards to your career?
      Answer question

      Customer Service Representative Interview

      Aug 31, 2018
      Anonymous Interview Candidate
      No offer
      Negative experience

      Application

      I applied online. I interviewed at Security Finance

      Interview

      Completely unprofessional. I received a call to set up an interview for the next day. She told me that she would send me an email to confirm time & location. I received the email 5 hours later, at 5:50pm & the attachments were currupt. I immediately emailed her to let her know & also called, but apparently she had sent the email right before she left because all I was able to reach was her voicemail. I arrived at the interview 10 minutes early & waited for 25 minutes for her to get back from lunch. She arrived, yelled my name, & then asked if I got the email about accepting or denying the email, I told her that it was currupt & that I had called. She immediately looked at me & told me she didn’t interview people who wore ‘jeans’. I am in the middle of a move, which I specified on the phone & had no other clothes to wear at the time. She asked me one question & then got a call from someone about setting up internet, & left me with another associate while she spent 30 minutes on the phone with them. Honestly, I’m glad I didn’t receive the job. I immediately felt uncomfortable & could not imagine working for her.

      Interview questions [1]

      Question 1

      I just talked about my last position briefly with the associate I was left with.
      Answer question
      1