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      Skyward

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      Customer Service Representative Interview

      Jan 15, 2026
      Anonymous employee
      Stevens Point, WI
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Skyward (Stevens Point, WI) in Jun 2022

      Interview

      Go in room. They make you write and email to someone teaching them how to print a document step by step. They ask how you deal with difficult situations/customers. They ask about your prior work history.

      Interview questions [1]

      Question 1

      How do I handle difficult customers
      Answer question

      Other Customer Service Representative Interview Reviews for Skyward

      Account Manager Interview

      Feb 7, 2023
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Skyward

      Interview

      No salary was shared until an offer was extended, and it was far below market rate for the same role in the same industry. Please be upfront with your candidates.

      Interview questions [1]

      Question 1

      Tell me about a difficult customer and how you approached them.
      Answer question

      Customer Service Representative Interview

      Mar 31, 2022
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Skyward

      Interview

      The interview was normal, you will have multiple interviews with multiple people. The process is not super intimidating, people are friendly, the building is really nice . Quick responses and good communication from the interview.

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