Universal Banker applicants have rated the interview process at Standard Bank Group with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 78.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Universal Banker roles take an average of 77 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at Standard Bank Group overall takes an average of 45 days.
Common stages of the interview process at Standard Bank Group as a Universal Banker according to 22 Glassdoor interviews include:
Background check: 19%
Group panel interview: 19%
Skills test: 19%
Personality test: 12%
IQ intelligence test: 9%
Phone interview: 9%
One on one interview: 5%
Drug test: 3%
Presentation: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 months. I interviewed at Standard Bank Group (Johannesburg) in Sep 2024
Interview
Easiest interview I’ve ever had, they were so kind and straight to the point. Encouraging and helped me ease down my nerves. They were asking about how to handle irate customers. I was interviewed by 2 people.
Interview questions [1]
Question 1
How to handle customer and giving customer satisfaction.
I interviewed at Standard Bank Group (Johannesburg)
Interview
It was easy going,made you feel comfortable.The process is a lil long cause they have to do a background check,so you need to be patient.Make sure you wear formal even on Zoom
It was a group interview and afterwards it was a one on one. Questions about work experience and the product knowledge. It was pretty easy really that was in 2023 i don't know about now the kind of interview questions they do. Universal banker is in the call centre the one i was interviewed for
Interview questions [1]
Question 1
They asked about the products that are accessible on the banking app
I applied online. The process took 2 months. I interviewed at Standard Bank Group (Johannesburg) in Apr 2025
Interview
30 minute interview with a panel of two people , questions were general and required knowledge of standard bank as a company. Questions also asked were related to customer service . based on the star interview method
Interview questions [1]
Question 1
Tell me about yourself?
How would you deal with a frustrated customer?