Very relaxed and straight forward
Reflective of the culture at the company
Yet to hear to hear back but optimistic
Company seem to be going through a reshuffling as they begin to upscale
Interview questions [1]
Question 1
How would you deal with collections with a customer ?
Thank you for taking the time to review our recruitment process. We are really glad you had a positive experience.
Neutral experience
Easy interview
Application
I applied online. The process took 6 weeks. I interviewed at Starling (Cardiff, Wales) in Feb 2022
Interview
This consisted of a telephone interview only to ask questions about my experience and what I was looking for and also the notice period.
Face to face interview was to speak about my experience in collections and gave scenarios where I handled good outcomes.
I then got an offer in writing followed by another face to face meeting to discuss terms of my contract and information about training and checks
Interview questions [1]
Question 1
Give examples of my experience working in collections