Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Summit

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Summit reviews | Summit jobs | Summit salaries | Summit benefits
      Summit interviewsSummit Switchboard Operator interviewsSummit interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Liberty Mutual Insurance
      3.8★Compensation & Benefits
      avatar
      Progressive Insurance
      3.9★Compensation & Benefits
      avatar
      USAA
      3.8★Compensation & Benefits
      avatar
      Travelers
      4.1★Compensation & Benefits

      Switchboard Operator Interview

      Jun 7, 2019
      Anonymous Interview Candidate
      Lakeland, FL
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Summit (Lakeland, FL) in May 2019

      Interview

      I applied online and then was asked to have a phone interview with their recruiter. The phone interview lasted about 25 minutes. Within a week I was scheduled for an in person interview. The in person interview lasted about an hour and 37 minutes and it was conducted by two of the department managers. I was asked to come back for a second interview the following week. This interview was almost identical to the first interview, except it was only about an hour long. I met with 2 different managers for my second interview.

      Interview questions [2]

      Question 1

      Explain a time you received negative feedback from a manager and how did you handle it?
      Answer question

      Question 2

      Explain a time when you had to handle a difficult client. What was the outcome?
      Answer question
      3