I applied in-person. The process took 2 weeks. I interviewed at T.K. Maxx (Walsall, England) in Sep 2016
Interview
It was a group interview in which four of us were taken upstairs to the staff room and asked to sit. Ryan the manager explained that we were going to do a customer service situational test and a test about ourselves. When we were finished we could leave
Interview questions [1]
Question 1
If you saw a woman in a wheelchair struggling with three large bags what would you do?
Very straightforward and the interviewer was easy to speak to, he/she described the process well and kept my mind at ease. I enjoyed the process and have no complaints regarding the interview and interviewers
Had to go through several competency-based questions and scenario questions, e.g., what would you do in this scenario, etc. Questions were relatively straight-forward. There was then a paper 'exam' I had to fill out with similar questions, before being asked about my relevant experience and how much time I could commit.
I applied online. The process took 2 weeks. I interviewed at T.K. Maxx (Bristol, England) in Sep 2025
Interview
Very relaxed, was asked to talk about myself then was asked questions relating to any experience I had and to give examples of when I have used certain skills, like leadership and group work.