I applied online. The process took 1 day. I interviewed at TP (North Lauderdale, FL) in Nov 2014
Interview
The interview was a success. It took almost 3 hours. That's because i took 2 tests. The typing test and the skills test which was easy. The only thing i recommend Is that people who are applying for a job, need to know the basics of a computer and apple products cause that's what the test was based on. But overall it was good i did get hired on the spot like they said i would.
I applied through a staffing agency. The process took 2 weeks. I interviewed at TP in May 2021
Interview
Had an interview over the phone from a recruiter. Interview was a few basic questions and wasn't too bad. The interview was about 30 minutes long and afterwards the recruiter thought I would be a good fit and told me that h would contact me in the next few days if I was hired
Interview questions [1]
Question 1
Did I have any previous customer support experience
I applied online. The process took 6 days. I interviewed at TP (Montreal, QC) in Nov 2016
Interview
I had to do a test for the first part of the interview and then met with a lady from HR.
Then i had a group interview for the second part, about 12 people.
we went around answering questions.
mostly about dealing with customer service and step to ensuring good customer service.
Interview questions [1]
Question 1
they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.