The hiring process at Tails.com takes an average of 30 days when considering 2 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Customer Experience Specialist had the quickest hiring process (on average 30 days), whereas Customer Experience Specialist roles had the slowest hiring process (on average 30 days).
Great interview process with friendly people, including a take-home coding exercise and a follow-up discussion call with four engineers reviewing solutions, collaboration style, and technical decision-making together in supportive environment.
3 stages of interview with different levels of members of staff. Included a written test. Different questions throughout each of the interviews. All done over video call remotely. Positive experience.
Interview questions [1]
Question 1
What is an example of a time I've helped someone at work.
I applied online. The process took 2 weeks. I interviewed at Tails.com (Richmond, London, England) in Oct 2025
Interview
I applied online on their website. After 2 weeks I received an email to schedule a phone interview with Dawn. I found her on LinkedIn and read some of her posts. At the start of the interview I shared that I read some of her post and now I am even more motivated to work in the company, but I could sense that she felt ashamed of what I've said.
She was very strict and cold when asking questions, so I felt even more nervous.
She asked me:
Tell me about yourself
Why tails.com ?
Tell me a time you handled a difficult customer
When have you made a change at work?
"What are your salary expectations?"
In the interview I asked about the progression pathway in the company and she was honest, expressing that it won't be any progression for me as the job I am applying is a maternity cover only. Then I asked what are the dates were for the training to have a clear picture of the situation, and she said they don't have any dates.
***Well, when I was pregnant, I definitely knew when my maternity is supposed to start and my employer was aware as well. From her answers I felt that they are not actually looking for staff, but gathering some data from people or may be trying to gain popularity. 20 days after the interview, I received an email with personalised feedback, which is good. I wish the company the best, but I won't be spending time applying there for the future, as it may be just a wast of time, as it was my first time.