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      The AA

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      Customer Service Advisor Interview

      Sep 8, 2025
      Anonymous employee
      Basingstoke, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at The AA (Basingstoke, England)

      Interview

      Online, asked a few basic question's like why do you want the job, difficult customer interaction and how you handled it, what is good customer service to you and etc

      Interview questions [1]

      Question 1

      How did you handle a difficult customer
      Answer question

      Other Customer Service Advisor Interview Reviews for The AA

      Customer Service Advisor Interview

      Jan 23, 2025
      Anonymous employee
      Birmingham, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at The AA (Birmingham, England)

      Interview

      The Interview process at The AA was the best, they tell you all it is about and make you very comfortable in the process of the interview. Great interviewers as well.

      Interview questions [1]

      Question 1

      How did you handle stressful situations?
      1 Answer

      Customer Service Advisor Interview

      Jan 19, 2025
      Anonymous employee
      Royal Tunbridge Wells, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at The AA (Royal Tunbridge Wells, England) in Jan 2025

      Interview

      One teams interview lasting about 30 minutes, asked questions about the values they give you, designed for you to answer in STAR. Then a 5 minute role play but they give you a script to follow

      Interview questions [1]

      Question 1

      Why do you think this role suits you?
      Answer question

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