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      Ticketek

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      Customer Service Representative Interview

      Dec 7, 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Ticketek

      Interview

      The interview process is not rigorous and only required on in-person meeting. Overall, a basic interview that tested attention to detail across a spreadsheet, literacy, mathematics and a couple behavioural questions.

      Interview questions [1]

      Question 1

      How would you respond to a disgruntled customer?
      Answer question

      Other Customer Service Representative Interview Reviews for Ticketek

      Customer Service Representative Interview

      Nov 7, 2023
      Anonymous Interview Candidate
      Sydney
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Ticketek (Sydney)

      Interview

      Very casual, took place in local cafe. Asked more personal questions and about previous experience in similar workforce. Staff seemed nice and friendly but workload large with low amount of pay.

      Interview questions [1]

      Question 1

      Previous experience in similar job
      Answer question

      Customer Service Representative Interview

      Nov 11, 2015
      Anonymous employee
      Sydney
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Ticketek (Sydney) in Mar 2014

      Interview

      Relaxed group interview. Mainly just a couple of getting-to-know-you kind of questions, ice breakers etc. A general review of what is to be expected was outlined by the employers. It was followed up by a test to in order to see the attention to detail of the employee. Again, very easy and relaxed, but it was more to see whether your speed was paced well with your accuracy.

      Interview questions [1]

      Question 1

      Describe yourself.
      Answer question
      1

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