Does Ticketek pay their employees well?

According to anonymously submitted Glassdoor reviews, Ticketek employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Ticketek. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Ticketek?

54% of Ticketek employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ticketek 2.7 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Ticketek?

Client Services Manager (5) , Customer Service Representative (4) , IT Administrator (3) , Event Manager (2) , Seller (2)

What are the pros of working at Ticketek according to real employee reviews?

"Great people and the job is good" ((in 12 reviews)); "Free tickets to gigs when available" ((in 5 reviews)); "Some nice colleagues" ((in 3 reviews))

What are the cons of working at Ticketek according to real employee reviews?

"Culture is not so great really needs a lot of work but that comes from the top" ((in 4 reviews)); "No training provided so you will be expected to sink or swim" ((in 4 reviews)); "Purchasing other companies and putting on high paid managers while not recruiting any more staff on the "tools"." ((in 3 reviews)); "average pay and no way to ever get a promotion or rise" ((in 3 reviews)); "all upper management are bullies and out for themselves only, really nasty in dealings with people from all levels of the company." ((in 3 reviews))

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Ticketek

Ticketek reviews

Compare reviews

2.9

54% would recommend to a friend

(62 total reviews)

57% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.7

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

2.7

Career opportunities

Ticketek has an employee rating of 2.9 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ticketek employee rating is 25% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

62 reviews

2.0

May 15, 2026

Valuable networking overshadowed by poor management and tech issues

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Networking with Industry contacts

Cons

Management, long hours, old technology, HR

1.0

Feb 2, 2026

Red flag

Finance

Recommend

CEO approval

Business Outlook

Pros

Free tix sometimes if you’re lucky

Cons

Culture, accountability, leadership and recognition do not exist.

3.0

Jan 10, 2026

Data Scientist

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Great colleagues. WFH allowed for 2-3 days

Cons

Simple changes takes a long time to implement.

Viewing 1 - 3 of 62 Reviews

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