I applied through a staffing agency. The process took 1+ week. I interviewed at Total Merchant Services (Woodland Hills, CA) in Sep 2015
Interview
As a temp employee, I had already been doing the job for 3 months before that made me permanent. In hindsight, an interview was a blantant formalidy as within those 3 months I had risen above people who had been there for over a year.
I met with the department supervisor, then sent to the department manager. So 2 interviews total, the same week. Signed employment docs the following Monday.
Interview questions [1]
Question 1
Very basic customer service questions.
"Tell me a time when you when out of your way to please a customer"
"What's something that stands out to you"
"What was a time when you were challenged"
