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      Tradesy

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      Customer Service Representative Interview

      May 6, 2022
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Tradesy

      Interview

      It was a very bizarre process. Had to take a “test” that consisted of logic questions that weren’t fully correct. There were multiple interviewers who asked the same questions over and over. Ending up getting weird vibes towards the end.

      Interview questions [1]

      Question 1

      What makes you interested in working for Tradesy?
      Answer question

      Other Customer Service Representative Interview Reviews for Tradesy

      Customer Service Representative Interview

      Apr 3, 2019
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Tradesy

      Interview

      Applied online. Had a 20 min phone interview a few days after. Interviewer called 30 minutes before our scheduled time. Asked questions about past work experiences, a few scenario questions, pretty basic stuff. They sent me an email a week or two later asking me to fill out a short skills test and an invite to a career fair at their office. Never went through with this step, solely because I wanted to find work elsewhere, nothing to do with interviewer or company.

      Interview questions [2]

      Question 1

      What do you know about the company?
      Answer question

      Question 2

      When was a time you had to deal with an upset customer and how did you handle it?
      Answer question

      Customer Service Representative Interview

      Dec 14, 2015
      Anonymous Interview Candidate
      Los Angeles, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Tradesy (Los Angeles, CA) in Dec 2015

      Interview

      Overall I would say that the interview process felt cold and disconnected. I was sent a written test which I completed (one example question and answer is included), then I didn't hear anything back until I received a rejection letter -- no explanation as to why my answers were unsatisfactory to go forward in the interview process. No phone screen or explanation call _prior_ to the written test that there would be a written test. Just: here's a test, I took the test, sent it back 3 hours later that same day, and then (even though I'm confident my answers were correct for the objective questions and that my work-experience is sufficient for the experiential questions) radio silence. Overall I would offer the advice that the people in charge of recruiting at Tradesy should be more respectful of the time of the people that they reach out to. Possibly warn that a written test is coming over the phone, offer some advice on how those questions can best be answered (more personality vs. more timeliness, for example), and/or include some feedback and reasoning in your declination.

      Interview questions [1]

      Question 1

      "• Jessica sold her dress on Tradesy for $95.00. Tradesy takes a 9% commission from her $95 earnings. When Jessica transfers the amount she is left with (after Tradesy’s commission is taken) to PayPal, she is charged a 2.9% transfer fee. How much did Jessica receive to her PayPal account at the end of the transaction?"
      Answer question
      3

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