Before the real interviewing begins, the interviewer usually greets you with a handshake while introducing themselves. To give a good first impression, make sure that you make eye contact, shake their hand firmly and say something like, "Hi, it's so nice to meet you.”
Other Customer Service Advisor Interview Reviews for Trip.com Group
I interviewed at Trip.com Group (Edinburgh, Scotland)
Interview
Very easy. A chilled,informal group conversation followed by a couple of questions by the specific language team leader individually. Then,they gave us a tour to the place while explaining kind off the place runs.
Interview questions [1]
Question 1
Could you introduce yourself? What did you like from your previous job?
I applied through a staffing agency. The process took 3 days. I interviewed at Trip.com Group (Edinburgh, Scotland) in Dec 2018
Interview
I had an interview in the office in Edinburgh city centre. I knew the same day that I had been successful. The training lasts 3 weeks and consists of watching a lot of PowerPoint presentations.
Interview questions [1]
Question 1
Give an example of when you have gone above and beyond to provide excellent customer service.