Thank you for taking the time to provide your detailed feedback on your interview experience. We sincerely apologise for any frustration and disappointment you encountered during the process. We strive to ensure that our interview process is respectful, engaging, and reflective of the candidate’s experience and qualifications. It is clear that we did not meet these standards in your case, and for that, we are truly sorry. Pre-Recorded and Live Interviews: We regret that the initial request for a pre-recorded video interview and the subsequent live interview did not meet your expectations. We understand the importance of interactive and meaningful conversations during the interview process and are re-evaluating our methods to ensure candidates have the opportunity to engage, ask questions, and understand the role and company better. Interview Quality and Engagement: It is essential for us to provide an interview experience where both the candidate and the interviewer can have a productive and informative dialogue. We will work on training our interviewers to ensure they are better prepared to engage with candidates, provide insights into the role, and foster a two-way conversation. Technical Challenge: Thank you for this feedback! We are reviewing our technical assessments to ensure they are appropriately challenging and relevant to the positions we are hiring for. Feedback and Communication: We understand the importance of timely feedback and regret that you did not receive the follow-up communication you requested. We are implementing stricter follow-up protocols to ensure that all candidates receive feedback, regardless of the outcome. Your feedback is invaluable in helping us improve our recruitment process. If you have any further comments or would like to discuss your experience in more detail, please feel free to reach out to us directly. Thank you again for your feedback, and we wish you all the best in your future endeavors.🚀