I applied through other source. The process took 4 weeks. I interviewed at Veritas Technologies (Heathrow, FL) in May 2017
Interview
Applied directly on the company website. Exchanged couple of emails to set up Phone interview and to meet 1-1 with hiring manager. Upon selection 2-3 weeks of hands on training was provided.
Interview questions [1]
Question 1
Basic CSR related questions.
Tell me about yourself
Previous work experience
How do you handle an angry customer?
How do you manage stress?