Desktop Support Technician applicants have rated the interview process at Virtual Service Operations with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
Candidates applying for Desktop Support Technician roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Virtual Service Operations overall takes an average of 14 days.
Common stages of the interview process at Virtual Service Operations as a Desktop Support Technician according to 2 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 25%
Skills test: 25%
Background check: 25%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Virtual Service Operations (East Hartford, CT) in Jun 2024
Interview
The interview was part technical and part personality based. As with most companies, VSO wanted to assess what my strengths were as they related to the job responsibilities, but also what I was like as a person to determine whether I would fit in with their company culture.
The technical aspects were centered around basic troubleshooting/desktop support.
Interview questions [1]
Question 1
A client has a laptop that has a screen that won't turn on. What steps would you take to identify/fix the problem.
I applied online. I interviewed at Virtual Service Operations
Interview
The interview was a mixture of getting to know the technology and assessing general technical know-how, with questions that focused both on how familiar I was with the specific tools the team uses and on my broader understanding of core technical concepts and problem-solving approaches.
Interview questions [1]
Question 1
What is one strength that your bring and one weakness.