Similar to other reviews here, the interview process at Voy/Manual was poor, lacking in care or consideration, whilst feeling generally disorganised.
I had 3 interviews; a 30-minute screening call, a 30-minute 'task' call two weeks later, and an hour long in-person 'task/problem solving' interview two weeks after that with two different team members.
Overall my negative experiences are based on:
- The process was entirely run by the hiring manager
My only point of contact was the hiring manager who was often slow to respond. After the final interview I never heard from her again, and I didn't get the impression she cared about my experience. It was clear there was no People/HR oversight in running a great hiring process, and the hiring manager I interacted with did not seem trained in best in class hiring protocols or interested in the candidate experience.
- Lack of process or organisation.
I felt it was on me to chase for updates or to arrange an interview (e.g. on the second call I was told we'd move to the next stage, and had to chase after a week of silence]. Salary was never discussed, and the next steps for the interview process felt vague.
- Little consideration for candidate experience.
Ahead of the in-person interview, I was given no instructions on logistics, reasonable adjustments, what to expect, or who to meet. I am fine with this, but I recognised how stressful this would feel for many others. I asked the hiring manager if there was anything I could prep or think about ahead of time, and never heard back, simply turning up at their office and asking random people where to go.
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My time interviewing at Voy felt dismissive, inconsiderate, and poorly planned. The two individuals who interviewed me in person each spent a few minutes introducing themselves, before spending 25 minutes problem solving, leaving 2-3 minutes for questions or anything from my side, back to back. I was told to 'let myself out' of the building, after having been greeted by no-one. I'm sure sadly the experience is emblematic the culture at Voy, and I regret going as far as I did.
To never hear back after the final interview is bad practise at best, and hurtful at worst. I'm only glad the poor candidate experience made me feel like I've dodged a bullet, and I'm writing this entirely for the benefit of other candidates! I don't expect or see any appetite from Voy to change.