Benefits Representative applicants have rated the interview process at WTW with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Benefits Representative roles take an average of 7 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at WTW overall takes an average of 29 days.
Common stages of the interview process at WTW as a Benefits Representative according to 3 Glassdoor interviews include:
One on one interview: 38%
Phone interview: 25%
Background check: 13%
Drug test: 13%
Skills test: 13%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 1+ week. I interviewed at WTW (Mount Laurel, NJ) in Jan 2017
Interview
A phone interview was primary and fairly easily. Interviewer just wanted to know about my work experience and education, as I had only graduated a year earlier. In-person interview followed, which was not too extensive or difficult.
I applied through a staffing agency. The process took 5 days. I interviewed at WTW
Interview
The interview process was fairly simple. Took no longer than 45 mins where two Team Leads came in and asked a serious of personality questions and provided scenarios that you had to answer accordingly.
Interview questions [1]
Question 1
How would you handle a customer who was not satisfied with the service?
I applied through a staffing agency. The process took 5 days. I interviewed at WTW (San Diego, CA)
Interview
I was contact by the staffing agency, then phone interview with a lady from HR in TX. After that, I was contact for an in-person interview. I was interviewed by 2 people, and they were both nice and friendly. They will ask questions regarding how you past experiences were with handling client needs and providing assistance.
Interview questions [1]
Question 1
What extra effort did you make to assist a client?