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      WTW

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      Customer Service Representative Interview

      Aug 22, 2024
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at WTW (Dallas, TX)

      Interview

      It was a simple process. They reached out very quickly and I was interviewed and hired me the next week which I w a s happy a b o ut

      Interview questions [1]

      Question 1

      What are your long term goals?
      1 Answer

      Other Customer Service Representative Interview Reviews for WTW

      Account Manager Interview

      Apr 3, 2026
      Anonymous employee
      Grand Rapids, MI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at WTW (Grand Rapids, MI)

      Interview

      2 interviews. One with HR Rep and 2nd with a hiring manager. Overall great experience. Several situational questions. Process was fairly quick. Both people I interviewed with were really helpful, friendly, and easy to interview with.

      Account Manager Interview

      Feb 2, 2026
      Anonymous Interview Candidate
      Boston, MA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at WTW (Boston, MA)

      Interview

      Only three interviews all together. It was clear why I wasn’t selected but seems like a decent company that still allows WFH. I met with someone over the phone then transitioned to zoom interviews. Meeting with two people at a time from the team.

      Interview questions [1]

      Question 1

      Why are you looking for a new position?
      Answer question

      Customer Service Representative (CSR) Interview

      Sep 25, 2025
      Anonymous Interview Candidate
      London, England
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at WTW (London, England)

      Interview

      Applied online and was shortlisted. Followed up by a telephone interview. The process was very smooth and didn’t take long for them to get back. I was giving more interviews around same time So I accepted another offer.

      Interview questions [1]

      Question 1

      Questions around education and work experience.
      Answer question

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