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      WaFd Bank

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      Customer Service Representative Interview

      Mar 23, 2026
      Anonymous Interview Candidate
      Seattle, WA
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at WaFd Bank (Seattle, WA)

      Interview

      Phone screen with a recruiter. Followed up with a short in person interview. The followed up over email to let me know that I didn't get the position. Overall, they were very nice.

      Interview questions [1]

      Question 1

      Are you comfortable with upselling?
      Answer question

      Other Customer Service Representative Interview Reviews for WaFd Bank

      Customer Service Representative (CSR) Interview

      Dec 6, 2023
      Anonymous Interview Candidate
      Seattle, WA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at WaFd Bank (Seattle, WA) in Aug 2023

      Interview

      Phone screen, then in person interview. The people were kinder than most places I have interviewed. Make sure to dress the part, I felt underdressed. The interview lasted about 30 minutes, there were about 8 customer service related questions.

      Interview questions [1]

      Question 1

      About a customer service situation that was unsolved.
      Answer question

      Customer Service Representative Interview

      May 12, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at WaFd Bank in May 2022

      Interview

      Very nice and professional . Excited to hopeful start working for them as I enjoy the banking world and help clients with financial needs. They offer good benefits. Pay Is ok. Hrs are nice with weekends off.

      Interview questions [1]

      Question 1

      What makes you a good candidate
      1 Answer