The process has a RIDICULOUS amount of hoops to jump through. Beyond any company I've interviewed with. After applying, a week later I received an invitation for a Zoom call with the Business Recruiter. I scheduled my availability, and less than three hours before it was supposed to take place, I received an email that it had to be rescheduled. No biggie, things happen. The Zoom call happened almost a week after the original date (took 30 minutes - and we're now two and a half weeks after I applied), and I was told by the Business Recruiter that if I moved on, the next steps would be the following (and I'm starting the list with 2 because I'm counting the Recruiter interview as step 1): 2. A timed, written skills assessment (60 minutes) 3. An interview with the Hiring Manager (30 minutes) 4. Shadowing someone (4 hours) 5. Interview with the director (30+ minutes) Honestly, there may have been a step in there with an interview with "the team" but I kinda blacked out as he was going through the hiring hoops I'd have to jump through. I made it to the third hoop (almost a month after I applied) before I got the "thanks, but no thanks" email. It did sound like a great place to work (and everyone seemed nice enough), so I guess this process works well for them, but everyone I've described these hoops to felt they were just as crazy as I do - especially for a customer service position where I've had years of experience.

I applied online and received an email from one of the hiring managers to complete a take home interview questionnaire. I was told "Once completed, we'll reach out to you with information about the next steps!" I put in a lot of time into the questionnaire and the website I built in Webflow about why I should be hired for this role and be apart of the company. But, I was never contacted with information about the next steps. I sent follow up email two weeks after to check the status of my application -- no response at all. I sent another follow up email two weeks after that -- no response. I thought it was rude and tacky that I didn't at least receive some feedback on my application. After checking out what employees had to say about this company on Twitter, I had high hopes and was really excited about the company, its culture and the role. The hiring manager replied to me via email and told me that I will be contacted with the next steps, but unfortunately he did not keep his word, which is not a good representation for what your company stands for. Improve your application process and be transparent with candidates by letting them know if they made to the next step in the interview process or not. Do better.

VERY LENGTHY - Not respectful of your time - not communicative Besides giving them your resume and cover letter you also have to create a website for them to explain why you want to work there. They'll give you some examples and you'll quickly realise that you have to create some sort of stunning website to compete with others applying. If that wasn't enough to make you roll your eyes after you apply you'll get an email with a document containing about 30 questions -- which most the answers you'll give are going to run you about a paragraph each. Mind you this is all before you speak to anyone from Webflow. After this, you're supposed to get three video interviews. In my case, one interviewer was scheduled up so they took that 1 on 1 off leaving me two, 1 on 1 interviews spread across two weeks. I interviewed with each, I liked the idea behind the company but the interview process really stressed me out. A week and a half later I email them to check in because all I was getting was radio silence. I get an email back from the manager saying they are still interviewing people, so in a week they'll let me know what their decision was. The next week, on Friday I get an email, which seems scripted saying they typical in a nutshell - we found other people we like more, any substantial info we could give you as to why your not good enough, we won't, because .. well -- we can do that. Super annoyed at this whole process and I honestly wish I hadn't applied. In my interview, the manager explained how they are trying to rethink the hiring process which I think is cool however they need to be realistic and respectful of peoples time. If you don't have time to give me pointed reasons as to why I'm not hired why do you think it's okay to ask all this time of me, a whole website and paragraphs upon paragraphs of information. Why do companies think it's okay to expect candidates to be in love with their company when they know that's not how looking for job works. Also, the manager informed me that he hadn't looked at my resume while we talked 1v1 all because he wants to get a sense of me and doesn't feel the resume can speak to who a person is - I agree but please look at my resume before we talk and I do the absolute most for your company and you don't like my skills or experience. Please save me and you the time, thanks. Yes, I'm aware that this review is negative and that's because for a company to be so progressive and have such a progressive product why are they making the hiring process fantasy-like and non-inclusive. By the way, if they were to move on with my candidacy the next step is to get a paid trial week to work for them before an offer lol It's just ridiculous. The point I got up to took 1 month. After the week they take 3-5 days to deliberate. so this whole process will run you almost 2 months haha smh. The process is DRAWN OUT. Plus please tell me how many people with a full-time job can do all of this? Please tell me how many people unemployed taking interviews can wait for this company to come around?! My advice is don't apply. There are plenty of companies out there doing great things that will value your time, experience and more.