Whitney Museum Interview Questions | Glassdoor

Whitney Museum Interview Questions

Updated Mar 5, 2017
16 Interview Reviews

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  1.  

    Intern Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Whitney Museum (New York, NY) in November 2016.

    Interview

    It was a group interview in the sense that I Was interviewed by a few curatorial assistants at once for their intern positions. Questions were both the general type of interview questions as well as pertaining to their own specialty section and how you can fit into that role. Compared to my previous interview experience, they asked me to elaborate a lot on my previous experience.

    Interview Questions

  2.  

    Visitor Services Assistant Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Whitney Museum (New York, NY) in June 2016.

    Interview

    One group interview. I interviewed with three other people. The questions were only customer service scenarios. They don't ask about the museum or anything. They want to know mainly how you would handle various situations that might occur. After the interview, they separate all the interviewees and ask for your resume and application. Maybe at this point, they’ll tell you whether or not you got the job, but for me, they just told me I was free to explore the museum.

    Interview Questions

    • A visitor has a child who is running around and almost runs into a piece of art. How do you handle it?   Answer Question
  3.  

    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Whitney Museum.

    Interview

    I was brought into a room with about 6 other people and we were asked hypothetical questions. It ended pretty quickly and we were told there would be a break then another round of interviews. It was honestly kind of freaky waiting as one employee after another came in and grabbed one or two people. Eventually I met with someone and had an easy going interview. Met with HR and was told they would be in touch.

    Interview Questions

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  5.  

    Visitor Services Assistant Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Whitney Museum (New York, NY) in May 2016.

    Interview

    The interview is done in a group setting. You will be answering questions with someone in the group then paired off with a department manager. The manager will go more in depth with your resume. If you advance from there, you would chat with the HR person. Then wait for a response regarding your offer.

    Interview Questions

    • How would you handle a visitor who is upset over a nude art piece?   1 Answer
  6. Helpful (1)  

    Visitor Services Assistant Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Whitney Museum (New York, NY) in April 2016.

    Interview

    I applied online and received an email to schedule a group interview with three other people. The group interview was followed by "individual interviews", where each of our four interviewees were take by a staff member individually.

    HOWEVER - here comes the reality TV part - three of us were actually taken downstairs at the back entrance. I was told "Hi, My name is XXX and we have your resume on file." While I was asking where the individual interview takes place, the staff member added "you didn't make it to the next round." I said OK, smiled, and left.

    I have never experienced this way of rejection before. Although this is truly efficient, it indeed gave me a bad impression of them. No "thank you for your time", no "Good luck with everything". I might not be a good fit for this position, but I deserve some respect.

    And dear God, they are in Visitor Services. If they treat interviewees like this, how do they actually treat visitors?

    Interview Questions

  7. Helpful (1)  

    Group Scheduling Coordinator Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Whitney Museum (New York, NY) in September 2015.

    Interview

    The contact was very responsive before the interview. When I arrived, the room that was scheduled for the interview was not available, which led us to walk around the offices to find open room. There were 2 interviewers - one was much more attentive than the other. They asked standard questions - talk a little bit about yourself; why are you interested in this job; etc. Then they asked hypothetical situation questions. These were extremely specific and semi-difficult to answer, unless the interviewee studied the rules before hand (which I did).
    I was most unhappy and disappointed by the unprofessionalism of the interviewers, their lack of connection abilities (especially for the visitor service sector), as well as their post-interview process. They did NOT ask if I had any questions at the end of the interview; they did NOT let me know I did not get the job, nor answered my follow up email. I felt this was completely unprofessional - and has left a bad taste in my mouth especially for such a prestigious company.

    Interview Questions

    • A teacher comes to The Whitney unannounced with a group of 15 high-school students. He did not make a reservation, does not have school ID, and the students do not have ID (to get in at a discounted rate). What do you do?   Answer Question
  8.  

    Curatorial Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Whitney Museum.

    Interview

    Had two interviews with the curators that I was to assist if selected. Interview questions could be easily deduced from the job description, but I felt that it would be important to take lead during the interview, especially given the profiles of the people that were interviewing me. They are important art world people -- you don't have a lot of time to impress them. Be concise and direct.

    Interview Questions

  9.  

    Visitor Services Assistant Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Whitney Museum (New York, NY) in April 2015.

    Interview

    A group of candidates initially interviewed with 2-3 managers for about an hour of mostly common sense and scenario questions, followed by an individual one-on-one interview with a manager. Candidates were asked in the group a number of scenario questions and were encouraged to speak up with answers. The second phase was mostly an opportunity for candidates to give a comprehensive explanation of individual experience and skills. Many of the questions were intended to learn about the candidates personality, interests and style of work. Emphasis was placed on customer service experience, even more so than arts or museums, overall.

    Interview Questions

    • Describe a difficult customer and how you were able to satisfy their expectations   1 Answer
  10.  

    Visitor Services Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Whitney Museum (New York, NY) in March 2015.

    Interview

    Pretty easy. They do group interviews but also sometimes individual. I only had one interview and it was not hard. I don't really have anything else to say. How many words is this? It was a while ago...

    Interview Questions

  11.  

    Major Gifts Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Whitney Museum (New York, NY) in September 2014.

    Interview

    I applied after seeing the internship listed on NYFA. Was called in for an interview about a week later. Met with a woman from HR who was very nice, and offered feedback on my resume, which was helpful. After a brief chat about experiences and goals, she had me meet with members from the team.

    Interview Questions

    Negotiation

    It was positive. I got a good feel for the group. No negotiation phase, unpaid internship

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