Whitney Museum Interview Questions | Glassdoor

Whitney Museum Interview Questions

Updated Jun 28, 2017
20 Interview Reviews

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  1.  

    Volunteer Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Whitney Museum.

    Interview

    waited a while for the HR, could get free access to the museum after interview. The interview asked questions about previous experience, why you want to be volunteer at Whitney.

    Interview Questions


  2.  

    Ambassador Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Whitney Museum (New York, NY) in May 2017.

    Interview

    Sent my application online as I've been doing for years and 2 days later for the first time was called in for an interview by the Volunteer Manager. Turns out they needed 10 new volunteers asap and would be holding an orientation in 2 weeks.

    Arriving to the interview there was another girl waiting because surprise surprise, it was a group interview only thankfully it was just the 2 of us with just the Manager interviewing us. From there we were taken to the 3rd floor where the interview took place.

    As there aren't exactly any "tips" when it comes to museum interviews I had no idea what to expect so I was fairly surprised when most of it ended up being generic customer service questions you would expect from a retail store interview. While i'll admit I wasn't exactly prepared I answered each question as confident as i could without any hesitation,

    After the interview we were told we would hear back from her by Friday or Monday with the orientation set for Wednesday otherwise we would get a rejection email which I though was a nice gesture considering as anyone in this industry knows you'll NEVER get a rejection letter from anywhere.

    Well lo and behold Friday and Monday came and I'm certainly happy I didn't request off work since not only was I not invited to the orientation but unlike she originally had promised she never bothered emailing me back at all as well!!

    Interview Questions

    • Tell me about yourself

      What do you like about the Whitney?

      What kind of customer service experience do you have?

      Tell me about a difficult situation you had with a customer

      Tell me about a time you took the initiative in something

      Tell me of a time someone showed you great customer service.   Answer Question
  3.  

    Anonymous Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Whitney Museum.

    Interview

    I applied online. The process took a month. I was asked to do an in-person interview and was interviewed by the head of the department. She seemed nice, and the questions were specific. She wanted to know about a lot of details on my resume.

    Interview Questions


  4.  

    Intern Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Whitney Museum (New York, NY) in November 2016.

    Interview

    It was a group interview in the sense that I Was interviewed by a few curatorial assistants at once for their intern positions. Questions were both the general type of interview questions as well as pertaining to their own specialty section and how you can fit into that role. Compared to my previous interview experience, they asked me to elaborate a lot on my previous experience.

    Interview Questions


  5.  

    Visitor Services Assistant Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Whitney Museum (New York, NY) in June 2016.

    Interview

    One group interview. I interviewed with three other people. The questions were only customer service scenarios. They don't ask about the museum or anything. They want to know mainly how you would handle various situations that might occur. After the interview, they separate all the interviewees and ask for your resume and application. Maybe at this point, they’ll tell you whether or not you got the job, but for me, they just told me I was free to explore the museum.

    Interview Questions

    • A visitor has a child who is running around and almost runs into a piece of art. How do you handle it?   Answer Question

  6.  

    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Whitney Museum.

    Interview

    I was brought into a room with about 6 other people and we were asked hypothetical questions. It ended pretty quickly and we were told there would be a break then another round of interviews. It was honestly kind of freaky waiting as one employee after another came in and grabbed one or two people. Eventually I met with someone and had an easy going interview. Met with HR and was told they would be in touch.

    Interview Questions


  7.  

    Visitor Services Assistant Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Whitney Museum (New York, NY) in May 2016.

    Interview

    The interview is done in a group setting. You will be answering questions with someone in the group then paired off with a department manager. The manager will go more in depth with your resume. If you advance from there, you would chat with the HR person. Then wait for a response regarding your offer.

    Interview Questions

    • How would you handle a visitor who is upset over a nude art piece?   1 Answer
  8. Helpful (1)  

    Visitor Services Assistant Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Whitney Museum (New York, NY) in April 2016.

    Interview

    I applied online and received an email to schedule a group interview with three other people. The group interview was followed by "individual interviews", where each of our four interviewees were take by a staff member individually.

    HOWEVER - here comes the reality TV part - three of us were actually taken downstairs at the back entrance. I was told "Hi, My name is XXX and we have your resume on file." While I was asking where the individual interview takes place, the staff member added "you didn't make it to the next round." I said OK, smiled, and left.

    I have never experienced this way of rejection before. Although this is truly efficient, it indeed gave me a bad impression of them. No "thank you for your time", no "Good luck with everything". I might not be a good fit for this position, but I deserve some respect.

    And dear God, they are in Visitor Services. If they treat interviewees like this, how do they actually treat visitors?

    Interview Questions


  9. Helpful (2)  

    Group Scheduling Coordinator Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Whitney Museum (New York, NY) in September 2015.

    Interview

    The contact was very responsive before the interview. When I arrived, the room that was scheduled for the interview was not available, which led us to walk around the offices to find open room. There were 2 interviewers - one was much more attentive than the other. They asked standard questions - talk a little bit about yourself; why are you interested in this job; etc. Then they asked hypothetical situation questions. These were extremely specific and semi-difficult to answer, unless the interviewee studied the rules before hand (which I did).
    I was most unhappy and disappointed by the unprofessionalism of the interviewers, their lack of connection abilities (especially for the visitor service sector), as well as their post-interview process. They did NOT ask if I had any questions at the end of the interview; they did NOT let me know I did not get the job, nor answered my follow up email. I felt this was completely unprofessional - and has left a bad taste in my mouth especially for such a prestigious company.

    Interview Questions

    • A teacher comes to The Whitney unannounced with a group of 15 high-school students. He did not make a reservation, does not have school ID, and the students do not have ID (to get in at a discounted rate). What do you do?   Answer Question

  10.  

    Curatorial Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Whitney Museum.

    Interview

    Had two interviews with the curators that I was to assist if selected. Interview questions could be easily deduced from the job description, but I felt that it would be important to take lead during the interview, especially given the profiles of the people that were interviewing me. They are important art world people -- you don't have a lot of time to impress them. Be concise and direct.

    Interview Questions


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