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      Wise

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      Customer Support Associate Interview

      May 31, 2023
      Anonymous employee
      Tallinn
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Wise (Tallinn) in Apr 2023

      Interview

      The interview process was well-structured and straightforward, consisting of several stages that allowed me to showcase your skills and experience at different levels. Firstly, I had a HireVue interview, where I had to answer some general questions about your work experience and background. Then, I answered some questions that were designer to assess my communication and problem-solving skills. Finally, I attended a Zoom interview where I met with the team leads from CS teams and answered some behavioral and skill-based questions. During the interview, I felt that the leads were genuinely interested in learning about your experience and work style, and that they were also transparent about the responsibilities of the role and the company culture. Overall, I found the process to be positive, and I felt that you were treated with respect and professionalism throughout. I appreciated that the team at Wise took the time to understand my skills and experience, and that they provided me with feedback at each stage of the process. I would definitely recommend Wise as a good employer to work with.

      Interview questions [2]

      Question 1

      If there is a miscommunication or an argument with a co-worker, how would you deal with it?
      Answer question

      Question 2

      A customer got angry because of their situation, how would you resolve it?
      Answer question
      4

      Other Customer Support Associate Interview Reviews for Wise

      Customer Support Associate Interview

      Apr 20, 2026
      Anonymous employee
      São Paulo, São Paulo
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Wise (São Paulo, São Paulo)

      Interview

      The whole interview process felt really clear and smooth from beginning to end. I always knew what the next steps were, and communication was consistent throughout. Everyone I spoke with was kind, approachable, and respectful, which made the experience feel very human and welcoming. It genuinely made me feel comfortable and excited about joining Wise.
      1

      Customer Support Associate Interview

      Mar 24, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Wise

      Interview

      Tudo foi bem rápido. Após a candidatura, se aprovado, você recebe um email com um teste. Dentro desse teste tem 5 blocos, onde eles avaliam a rapidez de digitação, seu listening, e tem um que você precisa se gravar respondendo uma pergunta em inglês. Se aprovado, eles marcam a entrevista. Que para mim, foi bem tranquilo. Se eu puder te dar uma dica é, estude a empresa, como ela trabalha, e vai tranquilo. Eles valorizam muito a honestidade, então se estiver nervoso, fale, tome uma água e recomece. Vai dar certo!

      Interview questions [1]

      Question 1

      1- pq quer trabalhar na wise, 2- métricas que utilizava no antigo emprego, 3- fale um erro que cometeu, 4- como lida com feedback, 5- fale sobre você
      Answer question

      Customer Support Associate Interview

      Apr 3, 2026
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Wise in Mar 2026

      Interview

      There were a handful of tests in the course of over two weeks leading up to the Google Meet interview with two of their associates. It felt close and personal, with extraordinary professionalism and investment. I hope to get another opportunity some day.

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