Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Wise

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Wise reviews | Wise jobs | Wise salaries | Wise benefits | Wise conversations
      Wise interviewsWise Customer Support interviewsWise interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Support Interview

      Apr 11, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Wise

      Interview

      Phone screen. Online interview. Easy for the most part. Nothing else to it really. And you have another interview with the leads and their leads. But there was never hard questions asked. Just general stuff

      Interview questions [1]

      Question 1

      Why did you want this position
      Answer question

      Other Customer Support Interview Reviews for Wise

      Customer Support Interview

      Apr 2, 2026
      Anonymous Interview Candidate
      São Paulo, São Paulo
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Wise (São Paulo, São Paulo) in Mar 2026

      Interview

      It's a quick yet thorough interview with few steps done 100% through Google Meet. It's 100% conducted in the English language and includes a handful of questions regarding previous experience.
      2

      Customer Support Interview

      Feb 25, 2025
      Anonymous Interview Candidate
      Paya Lebar,
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Wise (Paya Lebar, ) in Feb 2025

      Interview

      I went through two rounds of interviews for the role. First round: A video call with the recruiter, who mentioned they were looking to fast-track the hiring process and fill the role quickly. Because of this, there would only be two rounds of interviews. Second and final round: An in-person interview with two Customer Support Team Leads at their office. Although they stated they wanted to keep the conversation less formal, the interview felt overly scripted, as they read directly from their laptops. There was minimal eye contact, and they were heavily focused on typing notes throughout. A better approach would have been to divide roles, where one interviewer focuses on leading the conversation while the other takes notes, allowing for a more genuine two-way interaction. I was assured an update, including feedback on my interview by the end of the week, but this was not provided. Despite multiple follow-ups, I received no response and was eventually forced to reach out to a colleague who wasn’t directly involved in the process. 1 week and 4 days later, I finally received an automated rejection email with no explanation. This experience reflects a lack of professionalism in the recruitment process, both from the hiring team and leadership. Given that "Transparency" is one of the company’s core values, it was disappointing to see it not upheld in the hiring process.

      Interview questions [1]

      Question 1

      What did you do in a challenging situation with customers?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      American Express
      3.9★Compensation & Benefits
      avatar
      Mastercard
      4.0★Compensation & Benefits
      avatar
      Fifth Third
      3.5★Compensation & Benefits
      avatar
      Broadridge
      3.6★Compensation & Benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.