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      Account Support Associate Interview

      Nov 24, 2021
      Anonymous Interview Candidate
      Fort Worth, TX
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Xpressdocs (Fort Worth, TX) in Nov 2021

      Interview

      The interview lasted one hour. It included the Director of Client Services and an employee that I might be replacing. While I did not seem to be a good fit for that position, she cross interviewed me and suggested other positions I would be a good match for, based on my experience and skillset. The DCS asked very good questions related to my job experience and also gave an overview of the initial training and starting roles. She also answered my questions without being to vague. They will be reviewing with another manager and present an offer on Monday.

      Interview questions [3]

      Question 1

      What does it take to be successful in client services and customer support?
      1 Answer

      Question 2

      Tell my about yourself and what skills you have that would make you good for the position?
      Answer question

      Question 3

      Why do you want to work for Xpressdocs?
      Answer question