Smooth process and smooth transition, accommodating, helpful and easy to talk with, assist from start to end and knows what they are doing, provides competitive salary and benefits base on what the government requires

I applied online, and recieved a called asking to come in for testing. She said if an interviewer was available i would be interviewed the same day, I went on a friday took the typing and spelling test, i passed and she asked me to come back in monday to do an interview. I come back in on monday i do a side by side with an agent to get a feel of what i would be doing there, i took a simulation test to mimic what i would be doing (that was not graded) i had my face to face interview, and was offered the job, filled out the new hire paper work.