phs Group interview questions

The interview process I have to say was very straight forward and relaxed. The two managers who interviewed me took great interest in my personal life which was key in my decision making

To start with the interview process was relatively easy, with one 10-20 minute talk about your CV and then a group interview. that is where the positive ends and the negatives for this company begin , I applied through the disability equality email adress , not once was I given a chance to explain my disability or say if adaptions for my interview would be required , I was never asked how it effects me . during the first 20 minute online chat , it seemed to have gone well as I was invited for the second interview , the group interview was awful , not just in the way it was conducted , but it had absolutely nothing to do with IT and seemed more catered towards customer service. I understand that helpdesk is customer facing so customer service would be a large part, no actual IT question are asked at this point. now after this interview I got the standard rejection from HR in this email they ask if you would like feedback , I have asked for feedback it has been over a month and have contacted them on 2 different emails , no reply. if I had been asked about my disability at any point during this , they would have known , a group interview would have been no good for me , as when put in a situation with epilepsy it can cause absences and other problem , that would restrict my ability to perform , now there could be an argument for saying "well if you getting stressed can cause that you are not suited for the job " I have worked quite a few jobs in similar roles without incident. as they have known of the disability and when I explained once I am comfortable somewhere this lessens these chances , the lack of reply and the claim of being a diabilty equality employer , has very much been a failure in my case. the way the interviews are conducted is unprofessional , even when I have consulted with other IT professionals , who are managers in different fields. this interview process was confirmed to be, like no other helpdesk interview.